FAQ's

❓ Frequently Asked Questions (FAQs)

1. What products do you sell?

We specialize in stylish and functional electronic home décor, including:

• Wall Lamps

• Electric Candles

• Wall Clocks

• LED Mirrors

Each item is selected for quality, design, and everyday usability.

2. How long does shipping take?

Shipping times vary by location:

• USA: 5–10 business days

• Canada/UK/EU: 7–14 business days

• Other Countries: 10–20 business days

Processing time is typically 1–3 business days before shipment.

3. Do you ship internationally?

Yes! We ship to most countries worldwide. Shipping fees and delivery times will vary depending on your location.

4. Can I track my order?

Absolutely. Once your order is shipped, you’ll receive a confirmation email with a tracking number to follow your package.

5. What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, in original condition, and in original packaging.
To start a return, contact us at support@zoneelectronic.com.

6. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure payment options available at checkout.

7. My item arrived damaged. What should I do?

We’re sorry to hear that! Please contact us within 48 hours of delivery with photos of the damaged item, and we’ll resolve it quickly.

8. Can I cancel or change my order?

Orders can be modified or canceled within 12 hours of purchase. Contact us immediately at support@zoneelectronic.com with your order number.

9. Do your products come with a warranty?

Yes, all our products come with a 30-day limited warranty. If you receive a defective item, contact us and we’ll make it right.

10. Still have questions?

Feel free to reach out! We're happy to help.
📧 Email: support@zoneelectronic.com